FAQ
What is Right Stick Mobile Phlebotomy Services?
Right Stick Mobile Phlebotomy Services, LLC provides professional, patient-centered mobile phlebotomy and specimen collection services. We bring convenient blood-draw and diagnostic collection services directly to patients at their homes, workplaces, clinics, and other approved locations.
Our goal is to make specimen collection more accessible, comfortable, and convenient while maintaining professionalism, accuracy, privacy, and proper specimen-handling practices.
What areas do you serve?
Right Stick is based in Alabama and provides mobile services throughout the state. Availability, travel fees, and scheduling may vary depending on your location.
Contact us with your ZIP code and requested service to confirm availability.
Do I need a doctor's order for a blood draw?
A valid laboratory or healthcare provider order may be required depending on the type of testing or service requested.
If you already have an order, please have it available when scheduling your appointment. Specialty laboratory kits should include all required requisitions, collection instructions, and testing materials.
Right Stick does not independently diagnose medical conditions or determine which laboratory tests a patient should receive.
Does Right Stick accept health insurance?
No. Right Stick is not currently credentialed to bill health insurance for its mobile phlebotomy services.
Our service fees are paid directly by the patient, provider, organization, or other responsible party.
Please note that laboratory testing fees are separate from Right Stick's collection fees unless specifically stated otherwise. The laboratory performing your testing may have its own billing or insurance arrangements.
How much does a mobile blood draw cost?
Our standard routine blood-draw service starts at $65.
Specialty kit collections start at $75.
Additional charges may apply for travel, mileage, STAT or time-sensitive requests, extended appointment times, specialized specimen processing, shipping coordination, multiple collection time points, or other services.
A customized quote can be provided before your appointment.
Is there a travel or mileage fee?
Travel fees may apply depending on the patient's location and the distance required to provide service.
Any applicable travel or mileage charges will be disclosed before your appointment is confirmed.
When is payment due?
For individual patient appointments, payment is generally required before the scheduled appointment unless other arrangements have been approved in advance.
Corporate, healthcare, research, and contracted clients may have separate invoicing terms established through their service agreement.
What payment methods do you accept?
Right Stick accepts approved forms of payment including cash, check, HSA, FSA, and debit or credit cards.
Card processing fees may apply where permitted and will be disclosed as applicable.
Do you provide pediatric blood draws?
Yes. Right Stick provides pediatric blood-draw services, including services for very young children.
We understand that blood draws can be stressful for children and their families. Our approach emphasizes patience, preparation, comfort, and creating as positive an experience as possible.
Please let us know your child's age and any special considerations when scheduling.
Do you work with children with autism or sensory sensitivities?
Yes. Right Stick strives to provide an autism-friendly and sensory-conscious experience.
Parents and caregivers are encouraged to tell us about communication preferences, sensory sensitivities, previous blood-draw experiences, preferred comfort techniques, or other information that may help us prepare for the appointment.
Can you collect specialty laboratory kits?
Yes. Right Stick provides specialty kit collection services for many laboratories and healthcare providers.
Patients should have the complete collection kit, requisition, and laboratory instructions available before the appointment unless other arrangements have been made.
Depending on the kit requirements, we may also assist with specimen processing and shipment preparation.
Can you centrifuge and process specimens?
Yes. Depending on the testing requirements and service arrangement, Right Stick can provide specimen-processing services such as centrifugation, serum or plasma separation, aliquoting, refrigeration, freezing, and shipment preparation.
Processing requirements must be provided in advance so we can confirm that the requested procedure can be accommodated.
Do you take specimens to Labcorp or Quest?
Specimen transportation or drop-off may be available depending on the patient's order, laboratory requirements, location, and service arrangement.
Please provide the laboratory order and destination information when scheduling so we can determine the appropriate handling and transportation requirements.
Do you provide specimen pickup services?
Yes. Specimen pickup and transportation services may be available for patients, providers, clinics, research organizations, and other approved clients.
Transportation requirements and pricing depend on the specimen type, destination, distance, handling requirements, and urgency.
Do you offer STAT or same-day blood draws?
Same-day and STAT appointments may be available depending on location, scheduling, staffing, laboratory requirements, and specimen transportation needs.
Contact Right Stick as soon as possible for time-sensitive requests. Availability is not guaranteed until the appointment is confirmed.
Do you provide drug testing?
Right Stick provides specimen collection services for drug-testing programs, including DOT and non-DOT collections when applicable.
Services may include urine specimen collection and other approved testing or collection services based on the client's program requirements.
Do you provide DNA testing?
Yes. Right Stick offers DNA specimen collection services, including paternity and other approved DNA testing services.
Testing options, identification requirements, chain-of-custody procedures, and pricing depend on the type and purpose of the test.
Do you offer testing for employers and organizations?
Yes. Right Stick works with employers, clinics, healthcare organizations, research teams, fire departments, and other organizations.
Services may include on-site blood draws, employee wellness collections, health fairs, drug-testing collections, specimen pickup and transportation, specialty laboratory kit collections, research specimen collections, multi-participant collection events, and recurring phlebotomy coverage.
Customized pricing is available for organizational and recurring service needs.
Do you work with research studies and universities?
Yes. Right Stick provides mobile and on-site phlebotomy support for research organizations, universities, clinical studies, and other approved research projects.
Depending on study requirements, services may include participant blood draws, timed collections, centrifugation, aliquoting, refrigeration or freezing, specimen documentation, and shipment coordination.
Contact us with your study protocol, anticipated number of participants, collection schedule, locations, and specimen-processing requirements for a customized quote.
Can you provide services at my workplace or clinic?
Yes. Right Stick can provide mobile services at homes, workplaces, healthcare offices, clinics, corporate locations, research sites, and other approved locations.
Group and recurring services can also be arranged.
Can I schedule recurring blood draws?
Yes. Recurring appointments can be arranged for patients, healthcare providers, research programs, and organizations that require ongoing collection services.
Weekly, biweekly, monthly, or customized schedules may be available.
What should I have ready for my appointment?
Please have your laboratory order or requisition, photo identification when required, specialty collection kit if applicable, and any instructions provided by your healthcare provider or laboratory.
If fasting is required, follow the instructions provided by your ordering provider or laboratory. Right Stick does not independently determine whether you should fast or change medications before testing.
Should I stop taking my medication before my blood draw?
Do not stop or change prescription medications unless instructed to do so by your healthcare provider.
Questions about medications, fasting, test preparation, or medical restrictions should be directed to the healthcare provider who ordered your testing.
How should I prepare for my blood draw?
Follow all preparation instructions provided by your healthcare provider or testing laboratory.
Unless you have been given fluid restrictions by your healthcare provider, being appropriately hydrated may help make the blood-draw process easier.
Wear clothing that allows convenient access to your arm and have all required paperwork and collection materials ready before your appointment.
What happens if you cannot obtain the specimen?
Patient safety and comfort are priorities. The number of collection attempts may be limited according to Right Stick's policies and the circumstances of the appointment.
If a specimen cannot be safely obtained, the collection may be discontinued and the patient may be advised to contact the ordering provider or visit an appropriate laboratory or healthcare facility.
What happens to my specimen after it is collected?
Specimens are handled according to the requirements provided for the ordered testing and applicable specimen-handling procedures.
Depending on the service, specimens may be packaged for transport, delivered to a designated laboratory, processed according to laboratory instructions, or prepared for shipment.
Will Right Stick give me my laboratory results?
Right Stick primarily provides specimen collection and related services. Laboratory testing and result reporting are generally performed by the laboratory receiving the specimen.
Results are typically provided to the ordering healthcare provider and/or patient according to the laboratory's procedures.
Right Stick does not independently interpret laboratory results or provide a medical diagnosis.
Is my information kept confidential?
Yes. Right Stick takes patient privacy and confidentiality seriously. Patient and client information is handled according to applicable privacy, confidentiality, contractual, and healthcare information requirements.
Information is shared only as necessary to perform authorized services, coordinate laboratory testing, fulfill contractual obligations, or as otherwise required or permitted by law.
Can another person schedule an appointment for me?
Yes, in many situations a family member, caregiver, healthcare provider, research coordinator, or authorized representative may assist with scheduling.
Appropriate patient information, authorization, identification, consent, or other documentation may still be required before services are performed.
How far in advance should I schedule?
Advance scheduling is recommended, especially for early-morning, fasting, pediatric, research, specialty kit, timed, or long-distance appointments.
Same-day appointments may be available but cannot be guaranteed.
What if I need to cancel or reschedule?
Please contact Right Stick as soon as possible if you need to cancel or reschedule.
Cancellation, rescheduling, travel, or late-notice fees may apply according to the booking terms provided when your appointment is scheduled.
Why choose Right Stick Mobile Phlebotomy Services?
Right Stick combines professional phlebotomy experience with the convenience of bringing specimen collection directly to the patient.
We focus on patient comfort and individualized care, convenient mobile service, professional and reliable collection, pediatric and sensory-conscious care, specialty and research collections, proper specimen handling and processing, flexible support for providers and organizations, confidentiality, and professionalism.
Our goal is simple: provide a dependable, convenient, patient-centered experience from collection through specimen handling.
The Right Stick, Every Time.
Still Have Questions?
We're happy to help determine which service is appropriate for your collection needs.
When contacting Right Stick, please include your ZIP code, type of service needed, preferred appointment date, and laboratory or specialty kit information, if applicable.
Right Stick Mobile Phlebotomy Services, LLC
Professional Mobile Phlebotomy & Specimen Collection Services
Serving Alabama
The Right Stick, Every Time.